IMAP Policy for ATG EPOWER
Effective Date: September 26, 2024
Last Reviewed: September 26,2024
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Purpose
This policy outlines the management and access of information related to customer data, product information, and transactional records for the online storefront specializing in renewable energy battery storage solutions and solar panels. The aim is to ensure data security, compliance with regulations, and customer trust.
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Scope
This policy applies to all employees, contractors, and third-party vendors involved in managing or accessing information related to the online storefront.
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Information Management
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Data Classification
- Customer Data: Personal identification information, payment information, purchase history.
- Product Data: Specifications, pricing, inventory levels.
- Operational Data: Employee records, vendor information, internal communications.
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Data Collection
- Data shall be collected transparently, with customer consent obtained via clear and accessible notices.
- Only necessary data shall be collected for transaction processing and customer service.
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Data Storage
- Customer data must be stored securely using encryption and access controls.
- Data retention periods will comply with legal requirements; customer data will be deleted securely when no longer needed.
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Data Quality
- Regular audits will be conducted to ensure the accuracy and completeness of data.
- Customers will have the ability to update their personal information easily.
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Access Control
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User Access
- Access to sensitive data will be granted on a need-to-know basis, determined by job roles.
- Multi-factor authentication will be implemented for all employees accessing sensitive data.
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Third-Party Access
- Any third-party vendors must adhere to strict data protection standards and sign data protection agreements.
- Access logs will be maintained to track data access by third parties.
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Data Security
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Technical Measures
- Utilize industry-standard security measures, including firewalls, intrusion detection systems, and regular software updates.
- Regular vulnerability assessments and penetration testing will be conducted.
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Physical Security
- Secure storage for physical documents containing sensitive information.
- Access to physical locations where data is stored must be restricted.
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Data Breach Response
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Incident Reporting
- All employees must report suspected data breaches immediately to the designated Data Protection Officer.
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Response Plan
- A data breach response plan will be in place to mitigate damage, notify affected customers, and comply with legal obligations.
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Compliance and Legal Considerations
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Regulatory Compliance
- Ensure compliance with applicable data protection laws, including GDPR, CCPA, and any local regulations.
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Training and Awareness
- Regular training sessions for employees on data protection and security best practices.
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Review and Updates
- This IMAP policy will be reviewed annually and updated as necessary to reflect changes in technology, legal requirements, or business practices.
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Contact Information
For questions or concerns regarding this policy, please contact:
Data Protection Administrator
Email: DPO-Admin@atgepower.com
Phone: +1(951)245-6222